Hartamas Academy Facebook ad: “Driving Brand Loyalty Through Journey Mapping - Hartamas…”

Ran for 9 days, from September 22 to October 1, 2026, the last day Crush saw it.

Run by Hartamas Academy on Facebook. Crush is not the advertiser and does not verify its claims. See this ad in Meta's Ad Library(opens in a new tab)

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About this ad

Meta Ad Library ID: 1061340933438401
Platforms: Facebook and Instagram
Relaunches: 0
Niche: Finance & Trading

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🚀 𝐃𝐫𝐢𝐯𝐢𝐧𝐠 𝐁𝐫𝐚𝐧𝐝 𝐋𝐨𝐲𝐚𝐥𝐭𝐲 𝐭𝐡𝐫𝐨𝐮𝐠𝐡 𝐉𝐨𝐮𝐫𝐧𝐞𝐲 𝐌𝐚𝐩𝐩𝐢𝐧𝐠 – 𝟏 𝐃𝐚𝐲 𝐇𝐑𝐃 𝐂𝐨𝐫𝐩 𝐂𝐥𝐚𝐢𝐦𝐚𝐛𝐥𝐞 𝐓𝐫𝐚𝐢𝐧𝐢𝐧𝐠⁣ ⁣ 𝐃𝐨 𝐲𝐨𝐮 𝐫𝐞𝐚𝐥𝐥𝐲 𝐮𝐧𝐝𝐞𝐫𝐬𝐭𝐚𝐧𝐝 𝐰𝐡𝐚𝐭 𝐲𝐨𝐮𝐫 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫𝐬 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 𝐚𝐭 𝐞𝐯𝐞𝐫𝐲 𝐭𝐨𝐮𝐜𝐡𝐩𝐨𝐢𝐧𝐭?⁣ ⁣ From the first interaction to the final decision, every customer touchpoint can shape 𝐬𝐚𝐭𝐢𝐬𝐟𝐚𝐜𝐭𝐢𝐨𝐧, 𝐞𝐧𝐠𝐚𝐠𝐞𝐦𝐞𝐧𝐭 𝐚𝐧𝐝 𝐛𝐫𝐚𝐧𝐝 𝐥𝐨𝐲𝐚𝐥𝐭𝐲.⁣ ⁣ 𝐉𝐨𝐢𝐧 𝐮𝐬 𝐭𝐨 𝐥𝐞𝐚𝐫𝐧 𝐡𝐨𝐰 𝐭𝐨:⁣ ✨ Understand customer needs, behaviours & emotions⁣ ✨ Map the customer journey across key touchpoints⁣ ✨ Identify pain points & improvement opportunities⁣ ✨ Create customer personas and journey maps⁣ ✨ Turn customer insights into actionable improvements⁣ ✨ Identify quick wins you can apply at work⁣ ⁣ 💡 𝐇𝐚𝐧𝐝𝐬-𝐨𝐧 𝐚𝐜𝐭𝐢𝐯𝐢𝐭𝐢𝐞𝐬 𝐢𝐧𝐜𝐥𝐮𝐝𝐞:⁣ 📍 Customer Journey Mapping⁣ 👤 Customer Persona Development⁣ 🔍 Pain Point Identification⁣ 💬 Case Studies & Group Activities⁣ 🚀 Practical Quick-Win Strategies⁣ ⁣ 👥 𝐈𝐝𝐞𝐚𝐥 𝐟𝐨𝐫: Marketing Teams & Customer Experience Teams⁣ ⁣ 📅 𝐃𝐚𝐭𝐞: 14 October 2026, Wednesday⁣ ⏰ 𝐓𝐢𝐦𝐞: 9:00 am – 5:00 pm⁣ 📍 𝐕𝐞𝐧𝐮𝐞: Hartamas Training Centre (Petaling Jaya, Selangor)⁣ ⁣ 📩 𝐑𝐞𝐪𝐮𝐞𝐬𝐭 𝐟𝐨𝐫 𝐓𝐫𝐚𝐢𝐧𝐢𝐧𝐠 𝐁𝐫𝐨𝐜𝐡𝐮𝐫𝐞: https://hartamasacademy.com/event/driving-brand-loyalty-through-journey-mapping-2/ ⁣ 𝐖𝐚𝐥𝐤 𝐢𝐧 𝐲𝐨𝐮𝐫 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫𝐬’ 𝐬𝐡𝐨𝐞𝐬. 𝐌𝐚𝐩 𝐭𝐡𝐞𝐢𝐫 𝐣𝐨𝐮𝐫𝐧𝐞𝐲. 𝐁𝐮𝐢𝐥𝐝 𝐭𝐡𝐞𝐢𝐫 𝐥𝐨𝐲𝐚𝐥𝐭𝐲.⁣ ⁣ 📞 𝐂𝐨𝐧𝐭𝐚𝐜𝐭 𝐮𝐬 𝐭𝐨 𝐟𝐢𝐧𝐝 𝐨𝐮𝐭 𝐦𝐨𝐫𝐞 𝐨𝐫 𝐫𝐞𝐬𝐞𝐫𝐯𝐞 𝐲𝐨𝐮𝐫 𝐬𝐞𝐚𝐭: 012-921 9399⁣ ⁣ 𝐒𝐭𝐚𝐲 𝐭𝐮𝐧𝐞𝐝 𝐚𝐧𝐝 𝐟𝐨𝐥𝐥𝐨𝐰 𝐮𝐬 𝐟𝐨𝐫 𝐦𝐨𝐫𝐞 𝐮𝐩𝐝𝐚𝐭𝐞𝐬 𝐨𝐧 𝐨𝐮𝐫 𝐭𝐫𝐚𝐢𝐧𝐢𝐧𝐠!⁣ Facebook: https://bit.ly/hartamasacademyFB⁣ Instagram: https://bit.ly/hartamasacademyINSTA⁣ Website: https://hartamasacademy.com/⁣ ⁣ #DrivingBrandLoyalty #CustomerJourneyMapping #CustomerExperience #BrandLoyalty #CustomerEngagement #CXTraining #CustomerCentric #HRDClaimable #hartamasacademy

Where the ad sends people

hartamasacademy.com

Driving Brand Loyalty Through Journey Mapping - Hartamas Academy

This programme equips you to understand customer expectations and emotions while mastering the structured approach to visualizing interactions across all touchpoints. You will gain hands-on experience in creating detailed personas and journey maps to identify friction areas, ultimately implementing....

Learn more: hartamasacademy.com