

Inactive· since Jul 7, 2026
- 8
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I had a Pawira fountain for six weeks. The whole time, it wasn't a Pawira. I'm Susan. My cat Ginger is 10 years old. Her vet told me her kidney values were creeping up and the most important thing was getting her to drink more. She recommended a fountain called Pawira by name. So I went to Amazon, searched "Pawira cat fountain," found a listing, and placed my order. Felt good about it. Like I was finally doing something right for her. Set it up. Turned it on. Ginger used it the first day. A couple of sips. Then less the second day. By day four she wouldn't go near it. I cleaned it. Changed the water. Changed the filter. Moved it around the kitchen. She didn't care. She'd walk past it like it wasn't there. I left it running for six weeks hoping she'd come around. She never did. I figured Pawira was just another overhyped fountain. My vet had recommended it so confidently. I was frustrated and honestly a little angry. Then I was scrolling through a Facebook group for cat owners. Someone posted a photo of their Pawira fountain and mentioned how their cat had been drinking from it for seven months straight. I almost scrolled past it. Then something made me scroll back. Her fountain looked different from mine. I went to my kitchen and held my phone next to the fountain sitting on the floor. Same name on the listing. Completely different product. Her fountain had a different shape. Different base. You could just tell it was a higher quality product even from a photo. I went to pawira.com for the first time. The fountain on their website looked nothing like what was sitting in my kitchen. My stomach dropped. I looked at the box it had arrived in. Plain brown cardboard. No branding. No Pawira logo anywhere. I felt scammed. The fountain on their website shipped in a white and blue branded box. Pawira on every side. I contacted them through their website. Told them what happened. Sent photos. The response came the same day. They weren't surprised. "We've never sold on Amazon," they said. "We don't have any authorized Amazon sellers. Any listing you see there, we can't vouch for what that product actually is." Six weeks. Every day it sat on my kitchen floor. I'd been running a fountain I couldn't verify was real. I didn't know what steel it was made from. I didn't know if it had UV sterilization. I didn't know if the filtration actually removed anything. I didn't know why it grew slime every few days when the real one apparently doesn't. But here's what I do know: Ginger didn't drink from the Amazon fountain for six weeks. I ordered the real Pawira directly from pawira.com. Here's what happened: The first evening I set it up, Ginger walked over. Sniffed it. Ears back. Cautious. Stood there for a while. Then she drank. Real laps. Over a minute. Within the first week she was drinking from it multiple times a day. I could hear her from the bedroom going back to it on her own. After a couple of weeks her coat started looking softer and she had more energy. My daughter visited a month later and said Ginger looked like a different cat. After six weeks of nothing on the Amazon product. I don't know if the Amazon fountain had no UV, bad steel, or just poor filtration. I don't know if Ginger would have responded to the real Pawira from the start. But she didn't drink from whatever I had for six weeks. And she's been drinking from the real one every single day for three months now. Make of that what you will. If you bought a Pawira from Amazon, look at your fountain. Look at the box it came in. The real Pawira ships in a white and blue branded box and the quality is on a completely different level. You'll know the difference the moment you open it. If your box was plain brown with no logo, if the steel feels light or thin, if your cat rejected it within the first week, you may not have the real product. Order direct from pawira.com. They have a 30-day guarantee. Cat doesn't drink more, full refund. Lifetime warranty. Because I spent six weeks thinking Pawira was overrated while my cat dehydrated next to a fountain that had nothing to do with Pawira. I won't make that mistake again ❤️ P.S. I never had the Amazon fountain tested. I don't know if it was a complete fake or just a cheap imitation. What I do know is that Ginger rejected it for six weeks straight and has been drinking from the real one six to eight times a day for three months. The real one hasn't grown slime once. The Amazon one grew it every few days. Whatever was in that Amazon box, it wasn't what my vet recommended.
Read If You Have A Cat👆
If you ordered Pawira from Amazon, check your box. What I found out changed everything.
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