Customer FirstCustomer First Facebook ad: “I've been in customer support for 25 years.”
Ran for 69 days, from February 19 to April 29, 2026, the last day Crush saw it.
Run by Customer First on Facebook. Crush is not the advertiser and does not verify its claims. See this ad in Meta's Ad Library(opens in a new tab)
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About this ad
- Meta Ad Library ID
- 1425132875844722
- Platforms
- Facebook, Instagram and Audience Network
- Relaunches
- 0
- Niche
- Business & Money
Ad text
I've been in customer support for 25 years. Zappos. Upwork. Brands where support wasn't a cost center—it was the brand. Here's what I learned: throwing bodies at tickets is dead. But replacing humans with dumb chatbots kills your CSAT. The 2026 playbook is simple: - AI handles volume (tier 1, routing, context) - Humans handle judgment (complex issues, brand voice) - Orchestration ties it together (seamless handoffs, continuous learning) I spent the last 3 years building the AI tools to make this work. Now I run a customer service outsourcing business using this model. I'm onboarding a few more brands this quarter. If you're ready to stop choosing between expensive or ineffective, book a strategy session: go.customerfirst.io/start This is how support works in 2026.
