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I'm the COO. Once you accept your job, you'll deal with me directly. That's not what you hear from most solar companies. Dan manages every installation personally, handles all aftercare, and becomes your main point of contact for life. His own system? Zero bills since September despite a young family leaving lights on and game consoles running constantly. Complete self-sufficiency with in-roof panels that look stunning. But here's what matters most: he's not disappearing after installation. A week later, he's back at your property, sitting down with you, walking through the app, answering questions, optimising your system. When the person running operations has the same system and provides personal aftercare, you're not just buying solar- you're getting a lifetime partner.