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$437 for a repair I didn't see coming. On a Tuesday. On a fixed income. That's what it cost me when my washing machine stopped draining and a repair technician pulled a fist-sized ball of wet dog hair out of my drain pump. I'd had my Maytag for eight years with no issues. Then I adopted Biscuit, my golden retriever, and started washing his bedding every week. Two years. That's all it took. Two years of dog blankets and the machine was done. Nobody told me this would happen. Not the vet. Not the rescue. Not a single person. I'm 67 years old. My husband passed four years ago. I manage every dollar carefully because I have to. That $437 was not in the budget. Let me back up. I bought my Maytag eight years ago. Good machine. Reliable. Never had a single issue with it for the first six years. Then two years ago, I adopted Biscuit from a rescue. Eighty-five pounds of golden retriever who sheds enough fur to knit a second dog every week. From day one, his bedding went through my washer. His blankets. The towels I use to dry him after baths. Every piece of clothing he rolled on. All of it, every week, straight into the machine. About a year in, I noticed the cycles were taking longer than usual. A load that used to take 45 minutes was running for over an hour. Sometimes an hour and twenty. I figured the machine was getting old. Eight years is a lot of laundry. Machines wear out, right? That's just life. Then the noises started. A grinding during the spin cycle that made me wince every time I walked past the laundry room. Then one Tuesday morning, I put in a load of Biscuit's bed covers and the machine filled with water and just... stopped. Water sitting in the drum. Not draining. Not spinning. Nothing. I stood there staring at it like it might fix itself if I waited long enough. It did not fix itself. I called a repair company. A nice young man named Derek came out the next day. He pulled the machine away from the wall, took the back panel off, and opened the drain pump housing. Then he turned to me and said "Ma'am, come look at this." I looked. Inside the pump was a solid ball of hair. Wet, matted, compacted hair the size of my fist. Dark brown and gray mixed together. It had completely blocked the pump from draining. "This is pet hair," Derek said. "It's been building up in here for about two years based on what I'm seeing. The pump motor burned out trying to push water through this." I stared at it. "Two years? That's from Biscuit?" "Every time you wash anything with dog hair on it, the hair goes through the drum and collects in places like this. Your detergent can't break it down because pet hair is protein. Detergent only handles dirt and oils. So the hair just... accumulates. And with a dog that size shedding that much, two years is more than enough to do this." He quoted me $437. Pump replacement plus labor. $437. I'm 67 years old. I'm on a fixed income. My husband Bill passed four years ago and I manage every dollar carefully because I have to. $437 for a repair I didn't see coming was not in the budget. Not even close. I paid it because what else was I going to do? I needed a working washing machine. But it gets worse. Eight months later, the same symptoms started again. Longer cycles. The grinding noise. Water not draining completely. Eight months. That repair was supposed to fix it. Derek even said "you should be good now." But he never told me WHY it happened. Never mentioned that the dog hair would just build up again. Never suggested anything to prevent it. Because why would he? He gets paid when it breaks. I'm not saying Derek is a bad person. But he made $437 off me once, and he was about to make it again. This time I didn't call Derek. This time I got angry. I sat down at my computer at 10 PM on a Wednesday night and started searching. "Pet hair clogging washing machine" "How to prevent dog hair buildup in washer" "Washing machine drain pump dog hair" And what I found made me furious. This is a KNOWN problem. Consumer Reports has written about it. Maytag's own website mentions it. Appliance repair companies blog about it. Pet hair is made of keratin, which is a protein. When it gets wet it becomes sticky. It clings to the drum, wraps around hoses, packs into the drain pump. Regular detergent cannot break down protein. It's not designed to. So every single wash, more hair goes in and none of it comes out. Every single wash for two years. With a dog that sheds as much as Biscuit, that's hundreds of loads of hair that had nowhere to go. And nobody told me. Not the store that sold me the machine. Not the manual. Not the rescue where I adopted Biscuit. Because they all know what happens next. You call a repair company. Or you buy a new machine. Either way, somebody else profits from a problem that was completely preventable. I was ready to accept that this was just the cost of having a dog and a washing machine. Then I found a thread on one of those home maintenance forums. A woman named Diane posted: "Has anyone tried K9Clean? My neighbor's appliance repair guy recommended it to her after he fixed her drain pump. She's been using it for 6 months and says her machine is running like new." Two replies down, another woman: "I've been using it since January. My front-loader gasket used to be packed with hair every week. I clean it now and there's barely anything there. Something is different." Another: "It dissolves the hair during the wash cycle. Like actually dissolves it. I didn't believe it either but I ran a load of my Lab's blankets and they came out cleaner than they ever have." I was skeptical. I've lived long enough to see a lot of products that promise miracles and deliver nothing. My garage has a shelf of things I bought off TV that didn't work. But here's what got me. K9Clean wasn't claiming to remove pet hair from my clothes. Every product claims that and none of them deliver. K9Clean was claiming to dissolve the hair inside my machine. To break down the keratin protein so the hair flushes out through the drain instead of packing into my pump. That was a different claim. A claim I hadn't heard before. And after what Derek pulled out of my drain pump, it was the only claim that actually mattered to me. I ordered one tub. $34.99. I figured if it didn't work, I was out thirty-five dollars. If it did work, I was saving myself another $437 repair bill. The math was simple. Even Bill would have approved that math, and Bill questioned every purchase over twenty dollars. It arrived on a Thursday. Dark green tub. Came with a scoop. I added two scoops to a load of Biscuit's blankets. Hot water. Normal cycle. The blankets came out and I held them up to the light. Less hair. Noticeably less. Not perfect. But I've been washing dog blankets for two years and I know what they usually look like coming out of the machine. This was different. I ran a second load the following week. Same thing. Cleaner than usual. Third week, I pulled back the rubber gasket on my machine, the place where hair always collects, where I usually have to dig it out every few days. Almost nothing there. I actually said "huh" out loud. Standing alone in my laundry room. Talking to a washing machine. It's been four months now. I use K9Clean every time I wash anything with dog hair on it. Two scoops. That's it. Nothing else about my laundry routine has changed. My machine drains faster. The cycles finish in the time they're supposed to. No grinding noise. No weird smells from the drum. I pulled back the gasket last week just to check. Clean. The kind of clean it was before Biscuit showed up. And here's what I keep thinking about. If I had known about this the day I adopted Biscuit, my drain pump would never have clogged. My machine would still be running perfectly. I would have saved $437. Two years of dog hair destroyed a machine that had eight perfect years before that. And all it would have taken to prevent it was $35 a month. $34.99 versus $437. Versus eventually replacing the entire machine for $900 or more. That's not even a decision. That's just common sense. I don't write posts like this. I'm a private person. I read things on the internet but I rarely comment. But I have friends at church who have dogs. My sister has two German Shepherds. My neighbor Linda has a Husky that sheds so much it looks like it's snowing in her yard. And I think about Derek pulling that hair ball out of my pump and charging me $437 for a problem nobody ever warned me about. None of them know this is happening inside their machines right now. So I'm telling them. And I'm telling you. If you have a dog and you have a washing machine, this is worth looking into. It's plant-based, septic-safe, works in top-loaders and front-loaders. And it costs less than a single service call. I'm not going to tell you it's going to change your life. It's laundry powder. But it might save your machine. And it might save you a repair bill you really don't need right now. That's enough for me. Biscuit approves too, though he doesn't know why I keep thanking him for not destroying my new machine. 👉 Here's where I got mine: k9-clean-pet-hair-dissolver P.S. My friend Carol ordered some after I told her about it. She called me yesterday and said "Barbara, I pulled back my gasket and it's cleaner than it's been in years. What IS this stuff?" I told her the same thing I'm telling you. It's not magic. It's just the right enzyme in the right place at the right time. And thirty-five dollars.
The $35 fix I wish I found sooner.
A plant-based laundry powder that breaks down keratin to release embedded pet hair from fabrics and washing machines. Works in every wash to deliver progressively cleaner, fresher laundry without any extra effort. Each tub provides 4 wash cycles. Simply add 2 tablespoons per load and let it work.
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