Janet Teller ad creative
Janet Teller

Janet Teller

Active· since Apr 22, 2026

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I did facials on twin sisters yesterday for their 60th birthday and under my exam lamp, one looked 10 years younger than the other. When I asked what she was doing differently, she showed me the one thing I'd been telling clients to avoid for years. I felt like a massive idiot. I've been doing facials for 22 years. I've seen every skin type, every concern, every level of damage. I can tell within 30 seconds of looking at someone's face what treatments they need. Yesterday, I couldn't. Twin sisters came in. Booked appointments for their 60th birthday. Wanted to treat themselves. They sat in my waiting room together, laughing, finishing each other's sentences. I took Jennifer back first. Put her under my exam lamp to assess her skin. And I just stopped. Her skin looked deflated. Dehydrated. That dull, flat quality I see on most women her age. Texture was rough. Pores looked enlarged because the skin around them had lost structure. That exhausted look. Like someone turned down the brightness on her face. Nothing unusual. This is what I see every single day. Then I brought her sister Karen back. Same genes. Same family. Same age to the day. I put her under the same lamp. Her skin looked completely different. Plump. Dewy. That hydrated-from-within quality I usually only see after treatments, not before. Her pores were refined. Her texture was smooth. Her skin had this brightness that doesn't just happen naturally at 60. At 60, both sisters are post-menopausal. That's when estrogen drops and collagen loss accelerates by up to 30% in just the first five years. That's not gradual aging. That's a hormonal cliff. But only one of them looked like she'd fallen off it. I looked at Jennifer's intake form. Then at Karen's. Same birthday. Twins. But their skin looked a decade apart. I've done facials on sisters before. Even twins a few times. They usually age similarly. Maybe one takes slightly better care of herself. Uses sunscreen more. Smokes less. But the genetic baseline shows through. This wasn't one sister aging slightly better. This was dramatic divergence that shouldn't be possible with identical DNA. I started Jennifer's facial. The whole time I kept thinking about Karen's skin. What was she doing that Jennifer wasn't? I examined Jennifer's product routine. Pretty standard. Good cleanser. Decent moisturizer. Nothing obviously wrong. I asked about her lifestyle. Sleep, diet, stress, sun exposure. All normal. Nothing that explained the difference. When Jennifer left, I pulled Karen back into the treatment room. "Okay, I have to ask you something," I said. "Your skin looks dramatically different from your sister's. What are you doing?" "We use the same cleanser," she said. "Same moisturizer actually. We share products." "So it's not topical." "No." I looked at her skin again under the lamp. The difference was impossible to miss. "Are you doing any treatments somewhere else? Lasers? Peels? Anything?" "No. I haven't had a facial in over a year. Can't really afford them." So the sister who wasn't getting professional treatments looked better than the one who was. That made no sense. "There has to be something," I said. "Your skin has this fullness and hydration that doesn't just happen. Especially not at 60." She hesitated. "Well, there is one thing. But you're going to think it's stupid." "Try me." "I take gummies. Like collagen gummies." I stopped. For years, I'd been telling clients that collagen supplements are a waste of money. That you can't eat collagen and have it go to your skin. That it gets broken down in digestion and doesn't work. "I know you probably think that's dumb," she said quickly. "But they're working. I can feel it." I looked at her skin again. If this was placebo effect, it was the most convincing placebo I'd ever seen. "What kind of gummies?" I asked. She pulled out her phone. Showed me the bottle. "They're different from the ones I tried before," she said. "Those didn't do anything. These actually have enough to work." She showed me the label. 2,500mg of collagen per serving. I thought about the collagen supplements I'd tried years ago. The ones that did nothing. I'd never looked at the dose. Just saw "collagen" on the label and assumed they were all the same. "Most collagen supplements have 500 milligrams," she said. "I didn't know that until my doctor told me. She said the studies that prove collagen works use 2,500 to 10,000." I felt my stomach drop. "So everyone who tries collagen and quits is taking 20% of what actually works?" "That's what my doctor said." She explained that it wasn't just about collagen. "Your skin needs hyaluronic acid to hold the water from the inside. Otherwise the collagen doesn't matter." She showed me the label again. 100mg of hyaluronic acid. "And you need Vitamin C. Your body can't make collagen without it. So if you're taking collagen supplements without Vitamin C, nothing happens." The gummies had 180mg of Vitamin C. "It's marine collagen," she added. "Type I. My doctor said that's the same type that makes up most of your facial skin. Most supplements use bovine, which is better for joints." All three together. In doses that actually work. Targeted for facial skin. I'd been telling clients for years that collagen supplements were garbage. And I was right—the ones with 500mg are garbage. But I'd been wrong about the concept. I'd thrown out the entire category because I'd only seen underdosed versions. "How long have you been taking these?" I asked. "About seven months." I pulled up her client file. Found her photos from her last appointment nine months ago. Her skin then looked exactly like Jennifer's did now. Deflated. Dehydrated. Dull. "Can I show Jennifer these photos?" I asked. "Sure." I called Jennifer back in. I showed Jennifer the before and after photos of her sister. "This is Karen nine months ago. This is Karen today." Jennifer stared at the photos. "What did she do?" "She's been taking collagen gummies. But not the kind we've heard about. These actually have clinical doses." I explained the whole thing. The 500mg versus 2,500mg issue. The hyaluronic acid. The Vitamin C. The marine collagen targeted for facial skin. "I've been telling clients for years that collagen supplements don't work," I said. "And I was wrong. The underdosed ones don't work. But when you take the actual amount from studies, with everything your body needs to use it, it works." Jennifer looked at her sister. "Why didn't you tell me?" "I tried to! You said collagen supplements were a scam. That the esthetician said they don't work." Jennifer looked at me. "You did say that." "I know. And I'm sorry. I was working with bad information." I felt like an idiot. I'd been steering clients away from something that actually works because I'd only encountered the versions that don't. Here's the thing about gummies that I didn't understand before. Pills sit in a drawer and get forgotten. Powders are messy and taste terrible. Gummies get taken every single day because they're easy and they taste good. And for something that takes 6 to 10 weeks to work, consistency is the only thing that matters. Karen was spending less per month than one of my facials costs. And getting better results that lasted. This morning, Jennifer texted me. She'd ordered the same gummies Karen takes. Halo Labs. "I can't believe the difference is this simple," she wrote. "Same genes, different doses." I've been thinking about it all day. How many clients have I told "collagen supplements don't work" over the years? How many women did I steer away from something that could have actually helped them? I built my entire career on being honest with clients. On not selling them things that don't work. But I'd been operating on incomplete information. I'd tried one underdosed supplement, it didn't work, and I wrote off the entire category. Meanwhile, Karen had been getting results I couldn't achieve with $600 facials. Not because facials don't work. They do. Temporarily. But she was rebuilding her skin's internal support from the inside while I was just treating the surface. If you've been told that collagen supplements don't work, you should know something. The problem isn't collagen. It's dosing and formulation. Most supplements have 500mg. Clinical studies use 2,500 to 10,000mg minimum. Most don't include hyaluronic acid. Your skin needs it to hold water from the inside. Most don't include Vitamin C. Your body can't synthesize collagen without it. Most use bovine collagen. Marine collagen is Type I—the same type as your facial skin. That's why they don't work. Not because the concept is wrong. Because the doses are wrong and the formulations are incomplete. You'll see the first signs around weeks two to five. Better hydration. Stronger nails. The visible transformation in your skin happens around weeks six to ten. I spent 22 years telling clients to skip collagen supplements. Yesterday, twin sisters showed me I'd been wrong. Same genes. Ten-year difference. All because of clinical dosing with the complete system. If you want to see what Karen's been taking, I've linked it here: https://gethalolabs.com/products/sugar-free-marine-collagen-hyaluronic-acid-gummies The gummies are called Halo Labs. They have a 60-day guarantee, which makes sense. That gives you time to see the early signs—the better hydration, the stronger nails—before you fully commit. 2,500mg of marine collagen. 100mg of hyaluronic acid. 180mg of Vitamin C. All three together. At doses that actually rebuild your skin's internal support. I'm not telling you this because they're paying me. I'm telling you because yesterday I realized I've been giving wrong advice for years. And if an esthetician who charges $600 for facials is admitting she was wrong, you should probably listen. Your skin isn't broken. You've just been underdosed.

Read this if you’ve ever thought, ‘When did I start looking… tired?

Tastes like candy. Works like science. Collagen that fits your routine, not the other way around.

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