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👩‍💼 Before banking moved onto mobile apps, visiting a bank branch for everyday banking activities was simply part of daily life. And across Singapore, one famliar sight greeted generations of customers - the POSB Girl. In the earliest years our banking services were closely tied to neighbourhood post office, where banking transactions were handled alongside letters and parcels. But as Singapore modernised and Singaporeans began saving for their future – still a relatively novel concept back then - expectations around service started to change. It was in the 1970s that POSB began transforming how we served our customers. In 1972, we introduced separate counters at post offices and also started opening dedicated branches staffed by specially trained officers. Soon, these smartly dressed and warmly attentive frontline staff came to be known as the POSB Girls, a familiar and trusted presence in everyday life. For many, they weren’t just tellers, they were people to look up to. Some of our POSB tellers, past and present, share their stories below. “When I was a schoolgirl, I used to admire the POSB Girls at the branch near my school. As I banked in my savings from my stamp cards, I told myself, one day I would be just like them,” said Susie Neo, who fulfilled her childhood dream when she joined the bank in 1979, becoming part of the very group she had once looked up to. Behind the counters, the work was meticulous, recording deposits in passbooks, stamping each transaction carefully, and serving a steady stream of customers each day. Beyond the counters, the POSB Girls were out in the community too, visiting schools to encourage children to save, one stamp at a time. Adeline Cheah, who joined in 1976, remembered moments that went beyond transactions. “There was an elderly lady who would come to my counter with letters in English and ask me to read them to her. These relationships are built on trust.” As their presence grew, so did their recognition. “We were seen as a Singapore brand like the SIA Girl,” shared Nora Kang, who joined in 1972. Over time, the POSB Girl became more than a role. She became a symbol of aspiration and pride. For many, she represented what it meant to serve with dedication, connect with the community, and be part of Singapore’s everyday journey. #POSBHistory #ThrowbackThursday