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My daughter came home from school in tears because a boy told her she smelled like a wet dog. She is nine years old. I wanted the ground to swallow me whole. I wash her uniform every single night. I buy the expensive fabric softener. I even started doing extra rinse cycles because I was paranoid. But when I hugged her in the hallway, I smelled it. That faint, damp, unmistakable scent of wet dog baked right into the collar of her school shirt. I thought our dogs were just rubbing against her clothes in the morning. I was wrong. The smell was not coming from the dogs. It was coming from inside my washing machine. I actually cried when the appliance repair man showed me what was going on. He pulled back the thick rubber seal around the door. The smell hit me first. Damp, sour, rotten. Then I saw it. A thick layer of dark slimy residue. Matted dog hair pressed into black sludge. He explained that pet hair does not just wash away. Dog hair is made of keratin, which is a protein. When it gets wet, it turns sticky. It clings to the drum, wraps into the seals, and builds up in the pipes. Over time, bacteria feed on it, creating a thick, slimy biofilm. It is a living layer of mould and bacteria hidden behind the rubber gasket. Every time I washed my daughter’s clothes, they were basically marinating in a soup of old, rotting dog hair. I felt physically sick. I asked him why the 90 degree empty washes and the vinegar I had been using had not worked. He told me that vinegar only touches the surface. And running a hot wash actually bakes the protein onto the metal harder, like an egg cooking in a hot pan. You need enzymes to break down the protein. He recommended something I had never heard of before. He said it is the only thing that actually dissolves the keratin and strips the oily layer bonded to the drum. I ran one through an empty hot wash. The water that drained out was dark brown. I almost threw up knowing we had been washing our clothes in that water. By the second wash, the smell was completely gone. Now, her clothes just smell like clean laundry. I stopped rewashing loads. I stopped doing the sniff test on her uniform before she puts it on. If your washing comes out smelling like damp dog, no matter what you do, you need to read what this appliance engineer has to say. It will make you look at your washing machine in a completely different way. Click below to read his full explanation and see what is actually growing inside your machine. Read the article here: https://primedrum.com/pages/plumber-article