Martha Rodgers Facebook ad: “I bought Healthy Petz from Amazon. Turns out I didn't.”

About this ad

Meta Ad Library ID

1906692736876436

Platforms

Facebook, Instagram, Audience Network, Messenger and Threads

Relaunches

0

Niche

Supplements & Wellness

How we count

Ad text

I called Healthy Petz to complain. "Your collagen doesn't work," I said. "I've been giving it to my dog for four months and he's worse than ever." The woman on the phone was quiet for a moment. Then she asked: "Where did you purchase it?" "Amazon. Why?" Another pause. "Ma'am, we don't sell on Amazon. We never have." My stomach dropped. "What do you mean? The bottle says Healthy Petz right on it." "I understand. But we have no authorized Amazon sellers. Any Healthy Petz listing on Amazon is counterfeit. We can't verify what's in those bottles." I was holding the bottle in my hand. Staring at it. Four months. Every single day. $127 total. And it wasn't even real. "How is that possible?" I asked. "It has thousands of reviews." "Anyone can sell anything on Amazon under any name. There's no verification process for supplements. No testing required. These sellers buy cheap collagen — usually only Type I, not properly hydrolyzed — put it in bottles with our label, and sell it as ours." "But... it looks exactly like your product." "The bottles are similar. But the contents aren't. We third-party test every batch. We use all three collagen types. We hydrolyze to under 3,000 Daltons for absorption. We have Certificates of Analysis." "And the Amazon version?" "We have no idea what's in it. Neither do you. Neither does Amazon." I sat down. My dog Max had been suffering for four months. Scratching. Hot spots. Ear infections. Getting worse every week. And I'd been giving him something I couldn't verify was real. Something a stranger on the internet put in a bottle that looked legitimate. I felt sick. "I'm so sorry this happened," she said. "We report these listings constantly, but Amazon takes months to remove them. By then the sellers have made their money and disappeared. Then a new listing pops up under a different seller name." "So what do I do now?" "Order from our website directly. That's the only way to guarantee you're getting the real product. We ship within 48 hours. Every bottle has a lot number you can verify. And we have a 60-day guarantee." I ordered that night. When the real bottle arrived, I held it next to the Amazon bottle. They looked almost identical. Almost. The real bottle was amber glass. The Amazon one was plastic made to look like amber glass. The real label had a QR code linking to the Certificate of Analysis. The Amazon one had a fake QR code that went nowhere. The real bottle had a lot number. The Amazon one had a random string of numbers that didn't match any batch. Four months. Four months of fake collagen. I started Max on the real Healthy Petz that week. Week 1: He slept through the night. First time in months. Week 2: Scratching reduced dramatically. Week 3: Hot spots started healing. Week 4: Wife said "What's going on with Max? He seems so much better." Week 6: Ears cleared up. Coat getting shinier. Week 8: No scratching. No hot spots. Vet said his skin looked healthier than she'd ever seen it. Four months on the fake: Got progressively worse. Eight weeks on the real: Complete transformation. I called Healthy Petz back. "I wanted to thank you," I said. "And apologize for blaming you when it wasn't your product." "Please don't apologize. This happens every single day. We get calls like yours constantly. People think they've tried our product when they've actually tried a counterfeit. They give up on collagen entirely. And their dogs keep suffering." That's why I'm writing this. If you bought Healthy Petz from Amazon — you didn't buy Healthy Petz. You bought something a third-party seller put in a similar-looking bottle. You have no idea what's in it. Neither do they. Healthy Petz does not sell on Amazon. Ever. Any listing is fake. If you've been using Amazon collagen and seeing no results, don't assume collagen doesn't work. Assume the product is counterfeit. Order the real thing: shophealthypetz.com/products/liquidcollagen That's the only place to get it. Directly from them. 60-day money back guarantee. Third-party tested every batch. Certificate of Analysis with every order. I wasted four months and $127 on fake collagen from Amazon. Max wasted four months of comfort. Don't make the same mistake. — Martha R. P.S. I asked them why they don't sell on Amazon. "Because we can't control the supply chain. We can't guarantee storage conditions. We can't verify every bottle. Our reputation depends on quality, not convenience. We'd rather you wait a few extra days for shipping than risk getting a counterfeit." P.P.S. Check your bottle. Real Healthy Petz is amber glass with a verifiable QR code and lot number. If yours is plastic or the QR code doesn't work — you have a counterfeit.

Where the ad sends people

shophealthypetz.com

I bought Healthy Petz from Amazon. Turns out I didn't.