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Safe coaching creates a good session. Transformational coaching creates a shift the client didn't see coming. The difference isn't empathy. It isn't experience. It isn't even skill — not in the traditional sense. It's the ability to hold a client in discomfort long enough for something real to happen. Most coaches were never taught how to do this. They were trained to ask good questions, create safety, and follow the client's lead. And that produces good coaching. But not transformation. Dr. Marcia Reynolds, MCC, has spent 40 years developing the framework for the other kind. In a free 60-minute masterclass, she teaches the exact method — how to challenge without pushing too hard, how to stay in the discomfort without losing the relationship, and how to recognize the moment when a real shift is possible. The Missing Skill: How to Push Clients Past Their Limits Without Losing Their Trust. 4 live sessions available. Select your preferred time on the registration page. Claim Your Free Spot.